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Monitronics

1st Defense Security chose Monitronics International because of their fast, efficient response to every alarm. They are dedicated to providing you with state-of-the-art monitoring service and outstanding, courteous customer support 24 hours a day, year-round.

You can depend on their speed, accuracy, reliability and service.

Monitronics quality and performance meets Underwriters Laboratories' strict requirements for UL® Listing. This ensures they consistently comply with UL's standards for response time, staffing requirements, automated record keeping, computerized alarm response procedures and around the clock monitoring. UL Listing means they also maintain the latest monitoring capabilities with backup power and communication systems for prompt response even in a total power failure.

Monitronics employs trained professionals and a sophisticated communication system for the fast, reliable response you expect from your monitoring service 24 hours a day, 365 days per year. Regular on-going training ensures that our staff stays current with industry innovations, technical advancements and security procedures. In addition, our Customer Service Center provides personalized attention whenever you need assistance with your monitoring service.

  • Monitronics provides technically advanced monitoring service to over 400,000 satisfied customers nationwide.
  • Our Central Station meets or exceeds all UL® and NFPA® International standards for safety and quality by incorporating state-of-the-art communications systems, triple redundant alarm signal processing servers and duel backup power generators.
  • Ninety-six hours of classroom training and eight weeks of hands-on mentoring for each central station operator prepares them for any emergency you may encounter.
  • We are the nation's leading two-way voice monitoring (audio verification) station.
  • Get toll-free access to our 24-hour customer service and technical support professionals to answer any questions regarding your alarm system needs.
  • Because of outstanding growth and stability, Monitronics has been listed in Inc magazine's list of the 500 fastest growing and most successful companies for six consecutive years.

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